Constellation NEWSTAR Extended Hosting

Constellation offers home builders a cost-effective alternative to upfront hardware and software licensing costs. The NEWSTAR Enterprise home building production and accounting system, available in a stable, secure, scalable and supported environment, gives home builders instant online access from any location with Internet connectivity.

Constellation’s NEWSTAR Extended Hosting is…

The NEWSTAR Extended Hosting service includes a complete home building production and accounting system with everything you need to run a home building business. From estimating to warranty and customer service, you’ll have a fully integrated system supported by one company for all your software, hardware, and service needs. Below is an overview of the NEWSTAR Extended Hosting service.

Production and Accounting

At the core of your home building software system, accounting and production ties together the field, sales office, and back office to provide consolidated, current and consistent information transfer between applications and departments, including connected mobile devices in real-time.

NEWSTAR Enterprise – SQL

NEWSTAR Enterprise runs on the world-class SQL Server and is the basis of integration between NEWSTAR and other business and reporting solutions. This stable database solution provides extensive management and monitoring tools for increased profitability and improved efficiency throughout your organization.

Website Sales System Integration

WebLeads is essential to ensure quick prospect qualification and follow-up. When a prospect views information about their home online and submits contact information, WebLeads sends that information directly into the sales and CRM system, and optionally provides an e-mail alert to the sales agent. Many builders competing locally with large national builders can use this to personally follow-up with interested prospects while they are still browsing the website. With more and more purchasing decisions being made online, builders need to ensure that their websites attract new prospects, instantly respond to inquiries, and quickly qualify them to focus first on prospects closest to making a home buying decision.

New Home Sales and Customer Relationship Management (CRM)

With web-based, integrated sales, prospect marketing, and customer relationship management you can easily capture prospect information once, initiate targeted marketing campaigns, manage home buyer selections, generate contracts, update pricing and ensure everyone has accurate, up-to-date information. The NEWSTAR Extended Hosting service includes either NEWSTAR Sales or Constellation Sales.

NEWSTAR Sales

NEWSTAR Sales helps manage buyer selections easily from one or more sales offices and keeps your sales agents informed of lot release dates so they know which selections are available to sell and what is new or revised. You’ll avoid making mistakes and save on administration costs by minimizing repetitive data entry time. Daily reminders and To Do lists help builders quickly follow-up and qualify prospects, so that sales agents can focus on buyers that are ready to purchase. Marketing communications can be initiated based on prospect information, with instant access to the initial visit and closing customer surveys. This helps builders stay in touch with customers needs and allows you to measure the effectiveness of your sales process.

Constellation Sales

Constellation Sales is web-based and fully integrated prospect marketing and customer relationship system that allows sales agents to easily communicate, track and manage all aspects of prospect marketing. Quickly qualify and follow-up with prospects, view historical information and run targeted marketing campaigns. New home sales can be managed from any sales office or Internet location for online buyer selections and contract generation with reduced errors. You’ll ensure everyone has instant, online access to sales information to convert more prospects into home buyers.

Field Scheduling

Constellation OnLocation-Schedule allows home builders to quickly access building information from any location, for fewer errors and more productive field staff. Approve and issue payment in the field based on jobs completed to better manage costs and reduce time spent matching invoices. Easily reschedule trades and suppliers to quickly recover from construction delays or achieve a quick closing on a project.

Business Intelligence and Enhanced Reporting

Constellation FOCUS provides enhanced reports for accounting, construction and sales departments. These reports can be scheduled and distributed to internal staff, management, suppliers and trades without the need to manually prepare each edition of the report. Builders are free to use their time more effectively responding to critical sales, production and construction issues.

FOCUS also includes executive dashboards with graphical charts and data drilldown for sales and scheduling information. This allows staff and senior management to monitor key sales targets, construction milestones and identify problem areas at a glance.

Home Owner Service and Warranty

Constellation HomePlate provides home buyers with a secure, online portal to view construction information and building status reports to stay informed on how their home is progressing. Builders can select vital information they’d like to share on home selections, floor plans, automated design center appointments, construction, contracts, closing, warranty and more. HomePlate reduces builder costs associated with buyer inquiries prior to closing, helps to manage service requests during the warranty period and encourages better communication and customer satisfaction.